Call center customers gain more options to improve performance with an integrated tech stack through the contact center platform provider’s ISV Marketplace.
Convoso, the leading contact center platform for revenue teams, announced the launch of a new ISV Partner Marketplace, a hub designed to help contact center customers discover innovative solutions that can strengthen their operation’s performance. This catalog of trusted ISV partners introduces tools that help Convoso customers build an integrated tech stack.
contact centers seek to maximize their revenue potential through a dynamic and integrated tech stack. Our new ISV Partner Marketplace is built to help our customers accelerate revenue growth.”
— Darrin Koehler, Director of Partnerships at Convoso
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The Convoso ISV Partner Marketplace simplifies the search for the right solutions, presenting technologies that help revenue-driven call centers optimize workflows, manage leads, improve agent performance, and more. Partners include BPOs (business process outsourcing/outsourced call centers), lead vendors, lead and call management, compliance tools, fraud prevention, analytics tools, and many more.
“Today’s contact center customers are highly sophisticated, seeking to maximize their revenue potential through a dynamic and integrated tech stack,“ said Darrin Koehler, Director of Partnerships at Convoso. “Our new ISV Partner Marketplace is built to help our customers unlock more opportunities to accelerate revenue growth and outpace their competition. The Convoso platform not only enhances our customers’ capabilities but also fosters mutual growth for our partners and Convoso, creating a powerful ecosystem for success.”
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Convoso plans to expand the marketplace by onboarding additional cutting-edge ISV partners, focusing on emerging technologies such as AI-driven analytics, advanced automation, and predictive lead scoring. The company’s future development of the Convoso ISV Marketplace aims to improve platform interoperability for seamless integrations that allow customers to build highly customized tech stacks tailored to their unique revenue goals.
“Convoso is committed to building a dynamic ecosystem that fosters collaboration between partners and invests in co-innovation so we can drive transformative solutions that serve the needs of modern contact centers,” said Nima Hakimi, CEO and Co-Founder of Convoso.
